essential information for ordering

For fastest service, we recommend ordering online at www.elizabar.com, or faxing your order to us at 212-996-2611. You can also place a telephone order by calling (toll free) 866-354-3547 Monday through Friday from 9 a.m. to 5 p.m. EST.

payment

We accept the following credit cards: American Express, Visa, MasterCard, Discover. We do not accept cash, checks, or money orders. Catalog prices do not include the cost of delivery. We do not ship C.O.D.

shipping and delivery

Orders are normally shipped within two business days via FedEx and UPS; items ordered together are not necessarily shipped together. During December and other peak holiday periods, we may require several days to process and deliver your order. We will inform you of any unusual delays.

We cannot be held responsible for an incorrect address provided to us; delivery, return, and redelivery charges will apply. We strongly recommend that when ordering perishable items, you confirm that the recipient or another responsible party will be available to receive, open, and properly store your order.

We are not responsible for perishable items received but not opened. We can deliver only to street addresses.not to post office boxes.

The shipper will not release a package if no one is home, unless you ask us to sign the signature release. We are not responsible for packages left without a signature. We cannot be held responsible for packages left by FedEx when you have previously authorized them to leave packages without a signature.

gift cards

A card with the message of your choice is enclosed with each gift order. Please be sure to include your name or your company.s so the recipient can identify the sender.

product substitutions

Due to seasonal availability and supply limitations, we may need to substitute items within one of our gift baskets to ensure freshness and timely delivery. We will always compose your gift with alternative ingredients of equal or greater quality and value.

sales tax

New York State residents are subject to sales tax on certain items. Eli's Essentials will automatically add any applicable charges to your order.

guarantee and return policy

We are sure you will be delighted with your selections, as we have chosen products for their outstanding quality in accordance with our uncompromising standards. Please inspect your package immediately. If there is any problem with your order, you must contact us within 24 hours of receipt. Credit will not be granted if unsatisfactory items are discarded or consumed.

how to contact us

By e-mail: customerservice@elizabar.com
By telephone (toll free): 866-354-3547
All prices are subject to change without notice. We are not responsible for typographical errors.

store locations

Eli's Manhattan - market, Taste restaurant, café, wine bar, wine store, flower shop
1411 Third Ave., between 80th and 81st streets, New York City, tel. 212-717-8100

Eli.s Vinegar Factory - café, weekend brunch, market, catering
431 East 91st St., between 1st and York avenues, New York City, tel. 212-987-0885

E.A.T. - café, market, catering
1064 Madison Ave., between 80th and 81st streets, New York City, tel. 212-772-0022

E.A.T. Gifts
1062 Madison Ave., between 80th and 81st streets, New York City, tel. 212-861-2544